Cookie Policy

Effective Date: 21-Apr-2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

How We Use Cookies

AeroTAXI uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, understand user preferences, and deliver relevant content. We use both first-party cookies (set by our website) and third-party cookies (set by our partners and service providers).

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function properly. They enable core functionality such as page navigation, secure areas access, and booking form submissions. Without these cookies, the website cannot operate correctly. Essential cookies do not require your consent.

Functional Cookies

Functional cookies allow the website to remember choices you have made (such as your preferred language, region, or previously entered form data) and provide enhanced, personalised features. These cookies may also be used to remember changes you have made to text size, font, and other customisable parts of the website.

Performance / Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on each page, and whether they encounter any errors. All information collected by these cookies is aggregated and anonymous. We use this data to improve the performance and usability of our website. We may use services such as Google Analytics for this purpose.

Targeting / Advertising Cookies

Targeting cookies may be set through our website by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. These cookies do not directly store personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

Support Cookies

We use third-party support tools to provide live chat and customer assistance. These tools may set their own cookies to enable the chat functionality, remember your conversation history, and improve the support experience.

Live Chat (Intercom) Cookies

We use Intercom to provide live chat support on our website. Intercom sets its own cookies to enable the chat widget, track your conversation history, and provide a seamless support experience across sessions. These cookies may include:

  • intercom-id-*: A unique identifier for the user, used to maintain your identity across chat sessions.
  • intercom-session-*: Tracks the current session to enable real-time messaging functionality.
  • intercom-device-id-*: Identifies your device for push notifications and session continuity.

For more information about how Intercom handles data, please visit Intercom's Privacy Policy.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Browser Settings: Most web browsers allow you to manage cookies through their settings. You can typically set your browser to block or delete cookies, or to alert you when a cookie is being set. Please refer to your browser's help section for instructions on how to manage cookies.
  • Opt-Out Links: Some third-party services provide opt-out mechanisms. For example, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Please note that disabling or deleting cookies may affect the functionality of our website. Some features may not work as intended if cookies are disabled.

Contact Us

If you have any questions about our use of cookies, please contact us at supportaerotaxi@gmail.com.