Help Centre
My Booking
Amend or cancel your reservation online up to 24 hours before the scheduled pick-up/flight arrival time.
Contact Us
We're here to help! Whether you have a question, need assistance with a reservation, or want to share feedback, don't hesitate to reach out.
Address
1111B S Governors Ave STE 26937
Dover, DE 19904, US
Frequently Asked Questions
Your booking reference was sent to you in your confirmation email. You can find it at the top of the booking confirmation.
Yes, you can make changes to your booking up to 24 hours before the scheduled pick-up time. Access the 'My Booking' section on our website with your booking reference and email address.
To cancel your booking, please contact us at support@airporttaxihub.com with your booking reference. Cancellations made more than 24 hours before the scheduled pick-up time are eligible for a full refund minus card processing fees.
Please email us at support@airporttaxihub.com with your booking reference and a description of the problem. We aim to acknowledge all complaints within five working days.
Your driver automatically tracks your flight, so they will be aware of any delays. If you need to contact your driver directly, you can find the supplier details in your booking confirmation email. For further assistance, contact us at support@airporttaxihub.com.